Each product review gets rewarded with a store credit. To ensure that the review function serves its purpose, we have summarized important information and guidelines on this page.
Amount of the bonus for product reviews
Every product review gets rewarded with a store credit of at least CHF 0.25, a rating in stars (1 for the worst, 5 for the best) and a short text is enough. Reviews with longer texts (more than 200 characters) will be rewarded with a credit of CHF 0.40. The number of characters can be seen in the lower right corner of the text form. The maximum bonus amount per month and customer is CHF 30.--.
The credit is visible after approval of the comment in the customer area as well as at the order summary page and can be redeemed at any time. A cash payout of the credit is not possible.
Important Notes
You can only rate products that were purchased from us. You must be logged into the same customer account with which the product was purchased. A purchased product can only be rated once.
The product reviews will be activated after verification. The credit becomes valid as soon the review is confirmed. A review is valid if it follows the rules below.
We reserve the right to change the bonus amounts and the guidelines at any time. However, bonus amounts already credited will remain valid after any changes.
Rules for the content of the product reviews
A product review is only valid if the following rules are observed:
- The text has to be relevant
- The content of the text should represent the own opinion about the corresponding product and should help other customers with their decision.
- Reviews with the following content will not be unlocked:
- Insults, swear words or discrimination of any kind
- Advertising for other providers, service providers or websites
- Texts which have nothing to do with the product itself (E.g. "the item was delivered too late ")